DESC: The 3Com 3102 phone is an elegant solution for a busy office. Thousands of hours of research in acoustic design, hardware engineering, and audio tuning give this third-generation multiline business phone superior voice quality via a full-duplex speakerphone and a hardware platform designed to support wideband audio. The 3102 worktop features 18 programmable and 10 pre-programmed feature buttons, a two-line pixel based LCD display that provides caller ID information, internal name directory access, and two 10/100 switched Ethernet ports.