DESC: Symantec pcAnywhere provides help for a myriad of workstation and server-related difficulties. Remote management tools quickly solve specific problems without the need for a full remote control session. Remote control abilities, complete remote management and advanced file transfers increase helpdesk operations, reduce call times and free IT personnel to spend their time on more important duties. Exhaustive security features provide peace of mind in ensuring safe operations, while the packager allows for individualized installation sets via a wide range of components and options. Administrators can then deploy this and other applications simultaneously to other users across the network. Multiple files and DOS commands can be queued up and processed in sequence, and can be rearranged or deleted as needed. An easy-to-use interface offers seamless navigation between remote control, remote management and file transfer applications.