DESC: With Office Small Business Edition 2003, a personal and business productivity solution, small businesses can better keep track of all their customer information, sell more effectively, lower their marketing costs, be more responsive than their competitors, and gain greater operational efficiency and business insight, without having to retrain employees. Office Small Business Edition 2003 enables small business employees to do the following: more effectively manage customers and sales opportunities to build profitable business relationships; create and publish impressive sales and marketing materials for print, Web, e-mail, presentations and CDs in-house; manage e-mail and share information efficiently and securely with business partners, customers and employees.