DESC: Search For: Click an Image to Enlarge IP Phone 6961 Charcoal IP Phone 6961 Charcoal Terms Conditions TigerDirect was established to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. For over 20 years, we have ranked amongst the top computer resellers and our catalog has become a textbook for computer users. But our success has been built on a simple principle: take care of every customer like they were a member of our family.